Practical Information Systems Strategic â€Myassignmenthelp.Com

Question: Discuss About The Practical Information Systems Strategic Planning? Answer: Introduction All Goods Supplier (AGS) Victoria is a medium-sized retailer of furniture, technology and office supplies. It has also been said that it is selling its products to consumers, smaller businesses and corporate houses through its three stores around Melbourne and Geelong.it has also been mentioned in the question that the companys founder Ms. Catherine Brown wants to increase her revenues and decrease the expenses as much as possible. For this purpose she has hired a business analyst and wants some answers at the operational level, along with guidance towards a more prospective future for the company. Who are the best customers? The best customers are Barry Gonzalez, Darren Budd, John Lucas, Roy Skaria and Sylvia Foulston. They are the best customers because all of them have contributed to the amount of total profit earned by the company by the amounts of $41985.21436, $43543.30149, $44740.67048, $41665.19014 and $46591.21964 respectively. Who are the worst customers? The worst customers are Chad Cunningham, Larry Hughes, Paul Prost, Roger Barcio and Yana Sorensen. They are the worst customers because they have been in the books of bad debt of the company by the amount of (130.1931), (170.1722), (178.9581), (141.012) and (172.5975). Should the company focus on any particular customer base? The total sum of profit contributed by the consumers is $2765904.433. The small businesses have contributed a sum of $1084389.873 and the corporate houses have contributed to the net profit of the company by the amount of $1848171.311. Therefore as it can be understood from the above amounts the contribution from the consumers has been the highest. To understand in a better way an illustration of a pivot table has been presented as follows: In the above table as it can be observed the highest contributor to profit, the consumer, has contributed by the percentage of 24% and 16% and 10% by the corporate houses and small businesses respectively. This indicates that the consumers are the primary customer base for the company and the company should focus more upon the consumers as to what they prefer. The tastes and choices of the consumers in relation to the products sold by the company and the newest trends in the market should be kept in mind. The corporate houses come next in line. They also form a significant part of the customer base of the organization that rates up to a percentage of 16%. This indicates that the corporate houses though do not prefer All Goods Service Victoria hugely but surely forms a consistent customer of the company. The company should focus on these group of customers more so as to increase the percentage of profit contribution by them. The last group is the small businesses who only contribute to the profit of the company for a percentage of 10%. This is really a major concern since small businesses are most in the need of furniture, technology or office supplies. The reasons for such a poor performance in the domain of small businesses by the company should be looked into. One of the most common reasons for such a situation is that the small businesses may be are able to get their supplies from buyers at cheaper rates. It may be also be that the quality of the products sold by the company are of lower quality, thus rejected. The company must be very serious in its endeavors and investigate the reasons for such occurrences. Analysis regarding sales of products and Recommendations The total profit earned by the company is $5698465.617. The contributions in the total profit by the different products have been optimum except office supplies. This is because the office supplies may be of poor quality. The other reason may be that poor marketing strategy has resulted in poor sales performance by the office supplies. Both the marketing and selling strategies of the company should be looked into and improved accordingly. It should also be monitored whether the office supplies are matching with the current requirements of the offices in operation. The company should also be vigilant about the newest market trends and change and modify the business according to it. This will allow business to run in a safe environment with optimum risk. In relation to this the firms risk management policies should also be reviewed and implemented accordingly. References Cassidy, A. (2016).A practical guide to information systems strategic planning. CRC press. Peppard, J., Ward, J. (2016).The strategic management of information systems: Building a digital strategy. John Wiley Sons.